Demand Account Managers Team Lead

Full time

Remote

Team Lead

Strive, Develop, Achieve with us!

To all jobs

About Us

EVADAV TRAFFIC GROUP is a full-service media buying and advertising company developing ad products. Our team spans globally, with talents from the Czech Republic, Ukraine, Israel, Poland, and beyond, broadcasting decades of proven records, and unparalleled expertise in the digital & advertising realms.

Daily challenges and tasks
Key knowledge and skills

Demand Account Management Strategy

  • Build and develop an effective Demand Account Management model.

  • Define standards, processes, and best practices for working with advertisers.

  • Establish a structured approach to client onboarding, development, retention, and reactivation.

  • Develop strategies for increasing repeat spend and long-term client value.

  • Identify high-potential advertisers and create plans for their growth.

Key Advertiser Management

  • Personally manage relationships with key advertisers.

  • Build long-term partnerships with decision-makers and key stakeholders.

  • Understand advertisers' business needs, goals, and challenges.

  • Identify opportunities to increase client budgets and scale existing campaigns.

  • Participate in negotiations, business reviews, and strategic calls.

  • Take ownership of complex client situations and ensure their resolution.

Retention & Revenue Growth

  • Drive advertiser retention and repeat spend.

  • Monitor client performance and identify early signs of churn.

  • Analyze client portfolios and identify accounts with high growth potential.

  • Develop and implement account growth plans together with Account Managers.

  • Analyze reasons for client churn and develop actions to improve retention.

  • Monitor revenue dynamics and identify opportunities for additional growth.

Account Managers Team Leadership

  • Build, develop, and scale the Demand Account Management team.

  • Participate in hiring and onboarding new Account Managers.

  • Define roles, responsibilities, and performance expectations.

  • Establish monthly KPIs and monitor team performance.

  • Conduct regular one-on-ones and performance reviews.

  • Provide continuous feedback, coaching, and support.

  • Develop the expertise and commercial skills of Account Managers.

  • Monitor the quality of client communication and account management.

  • Identify performance gaps and implement improvement plans.

Cross-functional Collaboration

  • Work closely with Optimization, Demand Sales, Publishers, RTB, Anti-Fraud, and Product teams.

  • Coordinate internal teams to resolve advertiser issues quickly.

  • Communicate client feedback and business requirements to relevant departments.

  • Identify recurring operational issues and work with internal teams to eliminate them.

  • Ensure that Account Managers have the resources and support required to deliver high-quality client service.

Analytics & Reporting

  • Analyze the performance of the advertiser portfolio.

  • Monitor retention, repeat spend, revenue, LTV, and client activity.

  • Track team and individual Account Manager KPIs.

  • Use CRM data to monitor client development and account activity.

  • Identify performance deviations and potential risks.

  • Prepare regular reports and recommendations for the development of key accounts.

  • Make data-driven decisions regarding client development and team performance.

  • 2+ years of experience in Account Management, Client Management, Affiliate Management, AdTech, or a similar commercial role, including experience in a leadership/team lead position.

  • Proven experience managing and developing an Account Management team.

  • Experience with advertising formats such as Popunder and Push.

  • Strong understanding of the AdTech / Affiliate ecosystem and digital advertising business models.

  • Experience working with advertisers and scaling existing client accounts.

  • Proven track record of increasing client spend, retention, revenue, or LTV.

  • Strong understanding of client lifecycle management, retention, upselling, and account growth.

  • Experience setting and managing sales / account management KPIs.

  • Strong analytical skills and ability to work with client performance data and business metrics.

  • Confident experience with CRM systems and account management tools.

  • Excellent negotiation, presentation, and communication skills.

  • Strong English — comfortable conducting business calls, negotiations, and presentations with international clients.

  • Strong networking skills and an existing network of contacts within AdTech / Affiliate / advertising ecosystems will be a strong advantage.

  • Willingness to attend international conferences, business meetings, and industry events and actively develop new relationships.

  • Strong leadership, coaching, and people-management skills.

  • High level of ownership and ability to work independently in a fast-paced environment.

  • Ability to combine strategic thinking with hands-on management of key clients.

Evadav philosophy
Basic offer

  • You get the experience that correlates with your interests and, at the same time, promotes business.

  • Our company is developed and ready for external crises.

  • With us, you realize your career ambitions and ideas.

  • You can count on us for work and life challenges.

  • Together we succeed thanks to the strong feedback culture.

  • We stick to a transparent system of financial motivation.

  • You work remotely from any part of the world.

  • 28 working days of vacation (not calendar days) 
  • Additional paid leave for family events
  • 10 days of sick leave with medical certificate + 3 Sick days without MC
  • Courses from the EVADAV Academy for professional growth
  • Remote / Hybrid / Office formats 
  • Modern offices in Prague&Warsaw
  • Top equipment
  • Paid tools and programs
  • Participation in professional conferences fully-paid by the company

Join us

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